STORE POLICY
Customer Care
It is important to me that you are happy with your products bought on my website, should you find an issue with any order you've received please don't hesitate to contact me so I can help you.
I also like creating bespoke made-to-order pieces that are not yet found in my online shop. It's nice to do something different once in a while and previous customer commissions have transcended into staple collection pieces in the past. Feel free to get in touch and share your thoughts!
Privacy & Safety
I receive, collect and store any information you enter on my website or provide me in any other way. In addition, I collect the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information and purchase history. I may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. This helps me make my website more efficient and easy to use whilst also giving me very useful information on where and when people like to visit the site.
I also collect personally identifiable information, including your name, email and communications we have when for example to write to me via the contact form, subscribe to my newsletter or purchase a product through the online store.
When making a purchase I require a shipping and billing address to process your order, I will keep this information along with a history of your purchases.
My website is hosted by the Wix.com platform. Wix.com provides me with the online platform that allows me to sell my products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by my website adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by my online shop and its service providers.
I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this policy, I will notify you here that it has been updated, so that you are aware of what information I collect, how I use it, and under what circumstances, if any, I use and/or disclose it.
If you would like to: access, correct, amend or delete any personal information I have about you or if you don’t want me to process your data anymore, please let me know via email at contact@ninaullrich.com
Wholesale Enquiries
Please send an email to contact@ninaullrich.com for more information!
Payment Methods
Credit / Debit Cards
PayPal
Offline Payments (Events & Shows)